Whenever you use our services — e.g. when you use the PILIPALA app or when you visit the PILIPALA website — some of your personal and non-personal data is collected, stored, and analysed using third-party tools. Here are the two purposes for which we process your data and the type of data that is processed:
When you use the PILIPALA app or when you visit our website we collect, store, and use some of your personal and non-personal data and transmit it to third-party services. We do this in order to understand your needs and your use of our products, to analyse bugs and fix issues, and to bring you more useful features. Here are the types of data we collect:
Device data This data tells us about the device you use to access our services, such as the model, name and identifiers, device settings, the application identifier, and crash information. On our website, we collect information about your browser and browser settings, the operating system you use, and the system settings of your device.
Usage data When you use the app or when visit our website, we process data in order to understand your usage of our services—for example, which pages you visit or which functions within the app you use. We collect this information and use it as aggregate data to better understand which features are the most relevant or useful to all of our users.
All the data we collect is necessary for Salubrious to deliver the services you use. The amount we collect has been minimised to respect your privacy.
Should you disagree with the collection and processing of this data, you should stop using our services and uninstall the PILIPALA app from your device.
The data you track in PILIPALA about your health and activities is considered sensitive personal data. All of your sensitive personal data is stored solely on your device and we don’t have access to it. To deliver personalised insights about your health and activities, we process data on your device only. If you delete PILIPALA or lose your device, your data in the PILIPALA app will also be lost.
i. Salubrious may store and process personal data you provide through the usage of the Pilipala app and through the account creation process solely for the purpose of providing services to you and to improve PILIPALA’s features. Such services may include sending you information and reminders through the PILIPALA app or to the email address you provided to Salubrious.
iii. Salubrious will not transmit any of your personal data to third parties, except if it is required to provide services to you (e.g. technical service providers), unless Salubrious has asked for your explicit consent.
ii. We do not retain your data in an identifiable format for longer than is necessary to deliver our services.
iii. Salubrious does not engage in automated decision-making or profiling activities.
As a user of Salubrious’ services and website, you have a right to:
i. Request information on your personal data processed by Salubrious. Upon your request, this information will be provided to you electronically.
ii. Gain access to your information by requesting a backup of your data (as explained in the next section) in a format that is readable by other companies or organisations (data portability).
iii. Correct your personal information and health data in the settings and tracking functions available in the Pilipala app.
iv. Withdraw your consent from data processing at any time by deleting your account and/or unsubscribing from messages by clicking the link at bottom of the email or by contacting
v. Request we delete all of your data, including all past data sent to third-party services used for tracking and analysis, by contacting us at
vi. Raise your concerns to the Information Commissioners Office at
We apply security measures to protect against the misuse, loss, and/or alteration of personal information under our control. We follow industry best practices when transferring and storing your data. Though we cannot ensure or guarantee that misuse, loss or alteration of information will never occur, we use all reasonable efforts to prevent it.
Salubrious operates a server-less environment. That means we don’t have the physical capability to store any of your personal data. Some of your personal data is transmitted between your device and servers belonging to third parties that help us deliver services to you via PILIPALA. Data is transmitted using the HTTPS protocol for encryption. HTTPS is the same technology used to create secure connections for your web browser and is indicated by a padlock icon in the URL bar of your browser.
We recommend that you take these steps to protect your device and the data it holds:
i. Activate either PIN, TouchID, or FaceID authentication for your device. This automatically encrypts your Pilipala data and prevents any person from using your device without your permission.
ii. Set up a feature that will allow you to erase all the data from your device if it’s lost or stolen. For iOS, activating this feature is a two-step process: first, you need to Activate “Find My iPhone” via iCloud – see instructions on
Any personal data collected from you may only be transferred to countries outside the European Union/ the European Economic Area (EEA) observing applicable privacy regulations and ensuring that your privacy rights remain protected.
PILIPALA will not exchange any personal data with Apple’s Health app without your prior approval. Approval is given by you in the relevant settings of the Health app or within the PILIPALA app during initial setup and can be revoked by you at any time. If you have given your approval, PILIPALA may interact with the Health app on your iOS device and read and/or write information between the PILIPALA app and Health. This may include a transfer of your personal data to Apple servers located outside the European Union. You can choose if and to what extent your personal data is exchanged between PILIPALA and Health by granting or revoking permissions in the Health app settings. Please read
Our website uses
Salubrious uses Firebase, provided by Google Inc. (“Google”), to enable us to verify your email address and set up your account. Using this authentication service will send your email address to Google. Using authentication does not transfer any of your health data to third parties.
Salubrious uses Firebase, provided by Google Inc. (“Google”), to enable “dynamic linking” into the PILIPALA app for install attribution. It is used, among others, to enable you to invite your friends to use Butterfly and download it from the App Store. Using this dynamic links service will send usage data such as your IP address to Google. Using deep linking does not transfer any of your health data to third parties.
Salubrious uses a data analysis service called Appsee which is operated by
If you have communicated to Facebook that you are using the PILIPALA app, Salubrious may use this information via a Facebook advertising service called “
Salubrious uses your personal information, such as your email address, to contact you with messages, emails, and newsletters. These may include push notifications and in-app messages, informational content about health delivered to you via email, as well as occasional promotional materials that may be of interest to you, also sent via email. Such services are only provided to you if you have signed up for the newsletter service or given your consent for these notifications. You can withdraw your consent at any time from either or both of the two — you can unsubscribe from email messages and disable notifications sent by the PILIPALA app by clicking the unsubscribe link at the bottom of the message. In order to provide these services, Salubrious may forward information such as your email address to third-party providers in order to carry out newsletter service or notification. These providers are the Rocket Science Group LLC (“
You can only use our services if you are over the relevant age at which you can provide explicit consent to the processing of your data under the laws of your country or if you have the consent of your parent or legal guardian. If you are a parent and learn that your child is using PILIPALA without your permission or if you have specific questions about data privacy at Salubrious, do not hesitate to get in touch with us at